The Big Shift in IT Leadership : How Great CIOs Leverage the Power of Technology for Strategic Business Growth in the Customer-Centric Economy.

Cover -- Title Page -- Copyright -- Contents -- Foreword -- Acknowledgments -- Preface -- Chapter 1 The New Normal -- Executive Summary -- The Best CIOs Know that Results Trump Technology -- Leadership Excellence Is a Critical Competitive Advantage -- The Big Shift Is Vital in a Customer-Centric Global Economy -- The Big Shift Is a Total Game Changer -- 7 Action Steps for CIOs Who Are Ready for the Big Shift -- Rapidly Changing Technology Plays Directly to CIOs' Strengths -- The Big Shift Embraces and Accepts the Realities of Customer-Centric IT -- CIO Focus Shifts from Creating Internal Productivity to Driving External Value -- Competitive Success Is Linked to Collaboration and Innovation -- Shifting Consumer Demands Require CIOs to Adjust to the Experience Economy -- Shifting Consumer Economy Raises the Bar for CIOs -- Case Closed: IT Still Matters -- Notes -- Chapter 2 The CIO and the C-Suite -- Executive Summary -- Speaking the Language of Business Is Essential for Exceptional CIOs and IT Leaders -- Leverage the Power of Great Habits to Drive Relationships across the C-Suite -- Maintain Relevancy and Set the Agenda -- Team Leaders Are Not Lone Heroes -- Leaders Need "Triple Package'' of Critical Traits -- In Changing Times, Innovative Leadership Is a Critical Asset -- Are You Proactive or Reactive? -- Leaders Build Trust, across the C-Suite and within -- Preparing for the Future of IT Includes Waging the War for Talent -- Find the Best People-You'll Need Them as IT Expands Its Role -- Achieving the Right Mix of Talent and Technical Abilities -- Why I'm Genuinely Optimistic about the Future of IT -- Notes -- Chapter 3 Innovation -- Executive Summary -- Great CIOs Leverage Innovation to Create New Products and Drive Real Growth for the Business -- CIOs Are Essential for Enabling Innovation.

CIOs Are Evolving from Tactical Support to Strategic Leadership -- Leaders Create Tangible Value for the Modern Enterprise -- Bringing the Consumer Service Experience into the Modern Global Enterprise -- Leaders Leverage the Interplay between Consumer and Business Technologies -- CIO Leadership Must Move beyond the Boundaries of Traditional IT -- Great CIOs Learn the Business's Needs and Use IT to Drive Success across the Enterprise -- Chapter 4 Exceptional Leadership -- Executive Summary -- Great CIOs Leverage Trust and Deep Knowledge to Provide Real Business Value in Rapidly Changing Times -- Great CIOs and IT Vendors Work Together on Long-Term Strategy -- Keep IT Relevant to the Business in Modern Dynamic Markets -- Use Best Practices for Building Bridges across the C-Suite -- Will CIOs Experience Similar Career Trajectories as CFOs? -- When Building Tighter Relationships with the C-Suite, Location Matters -- Delivering Real Business Value from Technology Investments -- Transforming Vendor Relationships from Transactional to Strategic -- In EMEA, Demand Rises for Two Types of CIOs -- Forecast: Trends Point to Growth for Visionary CIOs and IT Leaders -- Note -- Chapter 5 How Much, How Fast? -- Executive Summary -- Create a Smart Process for Engaging Successfully with SaaS Providers -- Great CIOs Know When They Have Hit the Limits of IT Outsourcing -- Building Trust in the Enterprise Requires Focus, Energy, and Great Leadership -- Use the CenterPoint to Maintain Alignment, Adapt to Change, and Sustain Execution -- Build Deep Foundations of Trust with Simple Contracts -- True Leaders Embrace the Challenge and Accept the Risk -- Notes -- Chapter 6 Security, Big Data, and the Internet of Things -- Executive Summary -- You Can't Build a Wall High Enough to Keep out the Bad Guys -- Leveraging Data across the Enterprise.

The New Water Cooler for Better Decisions -- As Markets Evolve, IT Focus Shifts to Business Results -- Hadoop and the Enterprise Data Warehouse -- Great CIOs Perceive the Opportunities and Benefits of Consumer IT in the Enterprise -- Connected Devices Are Smarter and Smaller -- Transforming IT Is a Critical Step in Building Strong Relationships with the Business -- Create a Process and a Platform for Change and Innovation in the Modern Enterprise -- Worried about UI versus UX? Focus Instead on Delivering Great CX -- Will IT Build the New Front End for the Customer-Centric Enterprise? -- Smart Companies Leverage Innovation to Drive Value into the Business -- Great Firms Leverage the Skill and Expertise of~their CIOs Before Leaping into Newer Technologies -- Getting Serious about Cybersecurity -- Hunting on the Network: Q &amp -- A with Cybersecurity Expert Shawn Henry of CrowdStrike -- Dealing with Cyber Crime Requires a Realistic Mindset -- Focusing on Future Trends -- Five Key Trends that Are Fundamentally Transforming IT Leadership -- Notes -- Recommended Reading -- Meet Our Expert Sources -- About the Author -- About HMG Strategy LLC -- Index -- EULA.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.