Business Etiquette and Professionalism : (Record no. 70682)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 04105nam a22004213i 4500 |
| 001 - CONTROL NUMBER | |
| control field | EBC3117002 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MiAaPQ |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240729124627.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m o d | |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr cnu|||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240724s1998 xx o ||||0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781560524755 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Canceled/invalid ISBN | 9781560524755 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (MiAaPQ)EBC3117002 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Au-PeEL)EBL3117002 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (CaPaEBR)ebr10060441 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)922967158 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | MiAaPQ |
| Language of cataloging | eng |
| Description conventions | rda |
| -- | pn |
| Transcribing agency | MiAaPQ |
| Modifying agency | MiAaPQ |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5389.D866 1993 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | DuPont, M. Kay. |
| 245 10 - TITLE STATEMENT | |
| Title | Business Etiquette and Professionalism : |
| Remainder of title | Your Guide to Career Success. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Menlo Park : |
| Name of producer, publisher, distributor, manufacturer | Course Technology Crisp, |
| Date of production, publication, distribution, manufacture, or copyright notice | 1998. |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | ©1993. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource (118 pages) |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | TITLE -- COPYRIGHT -- ABOUT THE AUTHOR -- INTRODUCTION -- CONTENTS -- SECTION I What Is Business Etiquette? -- THE ROLE OF GOOD MANNERS IN BUSINESS -- SOME ETIQUETTE BASICS -- Holding Doors -- Train Etiquette -- Automobile Etiquette -- Elevator Etiquette -- EXERCISE -- SECTION II Principles of Impeccable Work Behavior -- PRINCIPLES OF IMPECCABLE WORK BEHAVIOR -- Basic Guidelines -- EXERCISE -- SECTION III Meeting People -- MEETING PEOPLE -- WHEN YOU'RE THE RECEPTIONIST -- Unexpected Guests -- While They Are Waiting -- WHEN YOU'RE IN AN INSIDE OFFICE -- Receiving Guests for Your Manager -- When You're the Person Guests Have Come To See -- SHAKING HANDS -- INTRODUCING PEOPLE -- Being Introduced -- When introductions Are Neglected -- Saying Good-bye -- EXERCISE -- SECTION IV Telephone Etiquette -- TELEPHONE ETIQUETTE -- ANSWERING YOUR PHONE -- WHEN CALLERS ARE DISCOURTEOUS -- SCREENING CALLS -- MAKING AND RETURNING CALLS -- EXERCISE -- SECTION V Electronic Etiquette -- ELECTRONIC ETIQUETTE -- FAX MACHINES -- ANSWERING MACHINES -- Recording Your Message -- Leaving a Message -- VOICE MAIL -- Automated Answering Systems -- E-MAIL -- Netiquette -- EXERCISE -- SECTION VI Planning and Attending Business Meetings -- PLANNING MEETINGS -- Who Should Attend? -- Where Should It Be Held? -- Conference-Table Seating -- ATTENDING MEETINGS -- Promptness -- Greetings -- Honoring Territory -- Keep Your Clothes On -- Position Yourself -- Listen -- When Guests Arrive -- Leaving the Meeting -- EXERCISE -- SECTION VII Planning and Attending Meal Meetings -- PLANNING MEAL MEETINGS -- Head Table Seating -- Menu -- Conversation -- Paying the Bill -- Tipping -- ATTENDING BUSINESS MEALS -- Breakfast Meetings -- Table Manners -- Thank-You Notes -- Can You Refuse? -- EXERCISE -- SECTION VIII Business Invitations and Gifts -- SENDING INVITATIONS -- Inviting Your Manager. |
| 505 8# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Inviting Another Executive -- How to Address Invitations -- RESPONDING TO INVITATIONS -- DON'T GO EMPTY-HANDED -- EXERCISE -- SECTION IX Multicultural Etiquette -- MULTICULTURAL ETIQUETTE -- Defining the Challenge -- Using Names Correctly -- Gestures -- Touch -- Business Cards -- Eye Contact -- Smiling -- Personal Space -- EXERCISE -- SECTION X Summary and Answers to Exercises -- SUMMARY -- ANSWERS TO EXERCISE QUESTIONS -- SECTION II (page 15) -- SECTION III (pages 31-32) -- SECTION IV (pages 43-44) -- SECTION V (page 55) -- SECTION VI (page 65) -- SECTION VII (pages 81) -- SECTION VIII (page 92) -- SECTION IX (pages 101). |
| 588 ## - SOURCE OF DESCRIPTION NOTE | |
| Source of description note | Description based on publisher supplied metadata and other sources. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business etiquette. |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Print version: |
| Main entry heading | DuPont, M. Kay |
| Title | Business Etiquette and Professionalism |
| Place, publisher, and date of publication | Menlo Park : Course Technology Crisp,c1998 |
| International Standard Book Number | 9781560524755 |
| 797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN) | |
| Corporate name or jurisdiction name as entry element | ProQuest (Firm) |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3117002">https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3117002</a> |
| Public note | Click to View |
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