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Behavioral Marketing : (Record no. 55063)

MARC details
000 -LEADER
fixed length control field 05968nam a22004573i 4500
001 - CONTROL NUMBER
control field EBC2131001
003 - CONTROL NUMBER IDENTIFIER
control field MiAaPQ
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240729123840.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cnu||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240724s2015 xx o ||||0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781119076438
Qualifying information (electronic bk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781119076575
035 ## - SYSTEM CONTROL NUMBER
System control number (MiAaPQ)EBC2131001
035 ## - SYSTEM CONTROL NUMBER
System control number (Au-PeEL)EBL2131001
035 ## - SYSTEM CONTROL NUMBER
System control number (CaPaEBR)ebr11090299
035 ## - SYSTEM CONTROL NUMBER
System control number (CaONFJC)MIL822796
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)910936404
040 ## - CATALOGING SOURCE
Original cataloging agency MiAaPQ
Language of cataloging eng
Description conventions rda
-- pn
Transcribing agency MiAaPQ
Modifying agency MiAaPQ
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.1265 .W3655 2015
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Walters, Dave.
245 10 - TITLE STATEMENT
Title Behavioral Marketing :
Remainder of title Delivering Personalized Experiences at Scale.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Newark :
Name of producer, publisher, distributor, manufacturer John Wiley & Sons, Incorporated,
Date of production, publication, distribution, manufacture, or copyright notice 2015.
264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Date of production, publication, distribution, manufacture, or copyright notice ©2015.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (255 pages)
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Media type code c
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Carrier type code cr
Source rdacarrier
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Behavioral Marketing: Delivering Personalized Experiences at Scale -- Contents -- Foreword -- Acknowledgments -- The Behavioral Marketing Manifesto -- Part One: Getting Started With Behavioral Marketing -- Chapter 1: Behavioral Marketing: More Sophisticated Audiences, Smarter Tactics, and Deeper Personalization for All -- Dave Who? -- Why Behavioral Marketing? -- Definitions We Should Cover Upfront -- Behavioral Marketing Campaigns You've Seen in Everyday Life -- Relevance Trumps Privacy under 35-Every. Single. Time. -- Conclusion -- Chapter 2: Where Are You on the Behavioral Marketing Spectrum? -- Defining Your Now -- Tackling Channels One at a Time -- Building Your Behavioral Marketing Quotient -- What About Your Organization? -- Technology Is Absolutely Your Friend -- Conclusion -- Chapter 3: Gearing Up for Behavioral Marketing -- Roles, Job Titles, and Getting Things Done -- The Art and the Science of Marketing -- Hiring for Potential -- And Finally, Your Technology Stack -- Part Two: Putting Behavioral Marketing Into Action -- Chapter 4: Pacing Yourself: Behavioral Marketing at the Speed of Business -- Taking on Behavioral Marketing at Any Role -- At the Speed of Business -- Chapter 5: Bringing Behavioral Marketing to Life in the Real World -- The ``Next Six´´ Methodology -- A Real-Life Example -- Reasons We Fail -- Chapter 6: Upping Your: Content Game Educating Customers Throughout the Entire Cycle -- Prospect Nurturing -- Retention/Loyalty -- Postpurchase Content -- So Whose Job Is It? -- Conclusion -- Chapter 7: Customer Journey: Mapping Putting Yourself in the Customer's Shoes -- The Current State of Customer Journey Mapping -- Starting with the Big Three -- Acquisition -- Path to First Purchase -- Path to Repeat Purchase -- Four Steps to Greatness -- Chapter 8: Channel-Level Planning: Delivering Insane Relevance Every Time -- Email.
505 8# - FORMATTED CONTENTS NOTE
Formatted contents note The Power of Automation -- Batch-and-Blast in Its Rightful Place -- Direct Mail -- Sales -- Call Center -- Social Networks -- Listen or Market -- Brand or Support -- Which Social Networks -- Mobile Applications -- Chapter 9: Data Capture and Hygiene: You're Only as Good as Your Database -- Science versus Art -- Why You? Why Now? -- Data at the Speed of Business -- Hygiene or Capture First? -- Five Key Tactics -- Master Database -- Customer ID Scheme -- Basic Segmentation Rules -- Program Automation Capability -- Dedicated Staff -- Conclusion -- Chapter 10: Campaign Creation: Segments, Logic, and Automation Are Your Friends, and Great Creative Matters More Than Ever -- Segments Matter -- Logic, Queries, and Data, Oh My -- Automating for Epic Scale -- Great Creative Matters More Than Ever -- Chapter 11: Behaviors and Mobile: Yes, It's Radically Different Than Every Other Channel -- The History of Serious Mobile -- Email versus SMS versus Apps -- The Fragmentation of Communication Itself -- Conclusion -- Chapter 12: Measurement and Optimization: Creating a Framework and Moving Your Own Goalposts -- Mixing the Right Channels -- Five Deeper Views -- Repeat Purchasers -- Deep Considerers -- Raving Fans -- Disinterested Recipients -- Percentage of Completed Records -- Being Your Own Harshest Critic -- Scoring: The Holy Grail of Objective Measurement -- Conclusion -- Part Three: Success Beyond the Behavioral Marketing Basics -- Chapter 13: It's All About the Team: Staffing the Right Players to Succeed -- The Marketer Persona -- Two Key Traits: Potential and Grit -- Making Great Marketing Managers -- Chapter 14: Managing Upwards: Socialize If You Must, Prove Results Every Time -- Seeing the Tree among the Forest -- Where to Begin When You're Alone -- Plan Less, Experiment More, and Document Everything -- Knowing You've Won or Lost -- Conclusion.
505 8# - FORMATTED CONTENTS NOTE
Formatted contents note Chapter 15: Best Friend Brands: Becoming Indispensable to Your Customer -- My Best Friend Brands -- Number Five: Spotify -- Number Four: GILT Group -- Number Three: eBags -- Number Two: Creative Market -- Number One: Delta Air Lines -- Conclusion -- Chapter 16: Riding the Wave: Career Success Powered by Behavioral Marketing -- A Dude Named Rand -- Your Personal Brand -- It's All About the Benjamins -- And Finally, Getting Yourself Promoted -- Chapter 17: Closing Thoughts and the Power of Actions -- Index -- End User License Agreement.
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Description based on publisher supplied metadata and other sources.
590 ## - LOCAL NOTE (RLIN)
Local note Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Consumers'' preferences.
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Nussey, Bill.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Print version:
Main entry heading Walters, Dave
Title Behavioral Marketing
Place, publisher, and date of publication Newark : John Wiley & Sons, Incorporated,c2015
International Standard Book Number 9781119076575
797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN)
Corporate name or jurisdiction name as entry element ProQuest (Firm)
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=2131001">https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=2131001</a>
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