Message Not Received : (Record no. 44880)
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| 000 -LEADER | |
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| fixed length control field | 07379nam a22004573i 4500 |
| 001 - CONTROL NUMBER | |
| control field | EBC1896000 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MiAaPQ |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240729123308.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m o d | |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr cnu|||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240724s2015 xx o ||||0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781119048121 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Canceled/invalid ISBN | 9781119017035 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (MiAaPQ)EBC1896000 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Au-PeEL)EBL1896000 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (CaPaEBR)ebr11022736 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (CaONFJC)MIL770151 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)905303856 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | MiAaPQ |
| Language of cataloging | eng |
| Description conventions | rda |
| -- | pn |
| Transcribing agency | MiAaPQ |
| Modifying agency | MiAaPQ |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5718 -- .S565 2015eb |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Simon, Phil. |
| 245 10 - TITLE STATEMENT | |
| Title | Message Not Received : |
| Remainder of title | Why Business Communication Is Broken and How to Fix It. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Newark : |
| Name of producer, publisher, distributor, manufacturer | John Wiley & Sons, Incorporated, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2015. |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | ©2015. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource (267 pages) |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Intro -- Message Not Received -- Contents -- List of Figures and Tables -- Preface -- Part I Worlds Are Colliding -- Introduction: The Intersection of Business, Language, Communication, and Technology -- Subject: The Other Scourge of Business Communication -- Technology and the Cardinal Importance of Business Communication -- What's the Big Whoop? -- From Pencils to WhatsApp: A Little History Lesson -- Book Overview and Outline -- Central Premise of Book -- Disclaimers -- Who Should Read This Book? -- A Holistic Methodology -- Fusing Data with Stories -- No Man Is an Island: Looking Outward -- Plan of Attack -- My Communication Bona Fides -- Next -- 1 Technology Is Eating the World: The Dizzying Nature of Today's Existence -- Whoops -- Accelerating Technological Change -- The Rise of the Machines -- Trailing the Goldfish: Our Declining Attention Spans -- A Communications Revolution -- The Age of the Entrepreneur -- Disruption Is Cool -- SEO, and the Really Long Tail -- The Sliding Scale of Search -- Google and the Never-Ending Jargon Train -- Marketing Madness -- Mobile Mania -- BYOD -- The Rise of the Tech Celebrity -- A New Body Politic -- Other Trends -- Next -- Notes -- 2 The Increasingly Overwhelmed Employee: Is This Becoming the New Normal? -- Mad Men No More -- Abundant Leisure: Keynes Was Wrong -- Drowning in Data -- Demonizing the Tech Companies -- The Limits of Technology's Tentacles -- A Different Kind of Workplace -- The Erosion of the Social Compact -- Layoffs and the Employee Psyche -- Is Being Overwhelmed Even a Choice Anymore? -- What's Holding Us Back? -- Humblebrags, Vanity, and the Cult of Busy -- Pervasive Communication and Self-Actualization -- Next -- Notes -- Part II Didn't You Get That Memo?: Why We Don't Communicate Good at Work -- 3 What We Say: Examining Words at Work -- Jargon: The Cause of So Much Noise. |
| 505 8# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Why We Obfuscate -- The Growing Use of Business Jargon -- The Rise of Numeracy -- Beyond Jargon: Other Communication and Language Atrocities -- Speaking Fouls -- What We Don't Say -- Next -- Notes -- Appendix to Chapter 3 -- Note -- 4 How We Say It: E-Mail Is Dead. Long Live E-Mail! -- A Communications Dynasty: Explaining E-Mail's Impressive Reign -- E-Mail Fulfills a Legitimate Communications Need -- Lack of Legitimate Communications Alternatives -- Ease of Use -- Speed -- Reliability, Security, and Privacy -- The Largely Asynchronous Nature of E-Mail -- Portability -- Network Effects and Metcalfe's Law -- Techie Stuff: Ubiquity, Interoperability, and Common Protocols -- Legitimacy -- Failure to Invest in New Technologies -- Employee Laziness and Inertia -- E-Mail Nation -- How We're Working Isn't Working -- E-Mail's Cross-Purposes -- E-Mail Often Lacks Nuance and Emotional Depth -- E-Mail Is Often Wholly Inefficient -- Our E-Mail Obsession Makes Us Dumber -- E-Mail's Largely Unknown Legal Issues -- E-Mail Fosters Unhealthy Internal Competition -- E-Mail Is (Too) Private -- E-Mail Search Can Be Lacking -- Timing and the Folly of the Urgent E-Mail -- E-Mail Easily Overwhelms Us -- E-Mail Is Often an Inappropriate Medium -- Much Better Collaboration and Communication Tools Exist -- Next -- Notes -- 5 Why Bad Communication Is Bad Business: The Unintended Consequences of Mixed and Missed Messages -- One Size Does Not Misfit All -- Message Not Received -- Decreased Clarity, Credibility, and Trust -- Lost Sales -- Severed Relationships and Burnt Bridges -- Poor Execution and Strategic Blunders -- Lower Productivity -- Inefficiency, Waste, and Severed Relationships -- Increased Risk of Project Failure -- Other Long-Term Employee Issues -- Net Effect: A Vicious Cycle -- Next -- Notes -- Part III Message Received. |
| 505 8# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 6 Don't Call It a Paradigm: Guidelines for Effective Business Communication -- Language -- E-Mail -- Frequency, Quantity, and Use -- Timing -- Selecting a Communications Medium -- Handling the Fallout -- Next -- Notes -- 7 Words and Context: Building a Solid Communication Foundation -- A Trip Down Memory Lane -- The World of Words -- The Perils of the Single Sentence -- Get Active: Minimize the Passive Voice -- Short and Simple: Nail the Opening -- Synonyms: The Sexy Syllable Savers -- KISS as Often as Possible -- Mind Your Acronyms -- Embrace the Power of Questions -- Be Precise -- Keep Verbing and Nominalizations to a Minimum -- Communication Context, Awareness, and Technique -- Unless You're Absolutely Sure, Assume Nothing -- Recognize That One Size Does Not Fit All -- Know When To Be Specific-Really Specific -- Get Visual, But Not Too Visual -- Silence: The Art of the Pause -- Other Tips -- Next -- Notes -- 8 Life Beyond E-Mail: How Progressive Organizations Are Using New Tools to Enable More Effective Collaboration and Communication -- Communication and Collaboration Circa 2004 -- The Benefits of Old Tools -- E-Mail Detox -- If Not E-Mail, Then What? -- True Communication and Collaboration in Action -- Slaying the E-Mail Dragon: Klick Health -- Impetus -- How Genome Improves the Work Experience -- Finder -- Weekly and Project 360s -- Teachable Moments and Klick Academy -- Chatter -- News -- Dynamic Dashboards -- Lessons and Next Steps -- Results -- Keep Calm and Jive On -- Impetus for Change -- Deployment -- Continuous Development -- Lessons, Results, and Next Steps -- The Internal Social Network -- Company Background -- Communication Issues and the Move to Yammer -- Building on Early Successes -- Results and the Future -- Lessons and Next Steps -- New Tools: No Guarantees -- Next -- Notes -- Part IV What Now? -- Coda: Was This Message Received?. |
| 505 8# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Acknowledgments -- Thank You -- Selected Bibliography -- About the Author -- Index -- EULA. |
| 588 ## - SOURCE OF DESCRIPTION NOTE | |
| Source of description note | Description based on publisher supplied metadata and other sources. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business communication -- Technological innovations. |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Print version: |
| Main entry heading | Simon, Phil |
| Title | Message Not Received |
| Place, publisher, and date of publication | Newark : John Wiley & Sons, Incorporated,c2015 |
| International Standard Book Number | 9781119017035 |
| 797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN) | |
| Corporate name or jurisdiction name as entry element | ProQuest (Firm) |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=1896000">https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=1896000</a> |
| Public note | Click to View |
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