Politeness in Professional Contexts. (Record no. 19797)
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| fixed length control field | 08430nam a22005173i 4500 |
| 001 - CONTROL NUMBER | |
| control field | EBC6274040 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MiAaPQ |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240724114431.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m o d | |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr cnu|||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240724s2020 xx o ||||0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789027260857 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Canceled/invalid ISBN | 9789027207425 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (MiAaPQ)EBC6274040 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Au-PeEL)EBL6274040 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)1156421543 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | MiAaPQ |
| Language of cataloging | eng |
| Description conventions | rda |
| -- | pn |
| Transcribing agency | MiAaPQ |
| Modifying agency | MiAaPQ |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | BJ1533.C9 .A734 2020 |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 177.1 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Archer, Dawn. |
| 245 10 - TITLE STATEMENT | |
| Title | Politeness in Professional Contexts. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Amsterdam/Philadelphia : |
| Name of producer, publisher, distributor, manufacturer | John Benjamins Publishing Company, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2020. |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | ©2020. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource (334 pages) |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 490 1# - SERIES STATEMENT | |
| Series statement | Pragmatics and Beyond New Series ; |
| Volume/sequential designation | v.311 |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Intro -- Politeness in Professional Contexts -- Editorial page -- Title page -- Copyright page -- Table of contents -- Chapter 1. Introduction: Politeness in professional contexts -- 1. Introduction to Part I: Politeness in medical contexts -- 2. Introduction to Part II: Politeness in business and organisational contexts (including emails) -- 3. Introduction to Part III: Politeness in legal and security contexts -- 4. Notions of politeness, facework and relational work adopted in this edited collection -- 5. Context, politeness theorizing and professional practice/training -- 5.1 Context -- 5.2 Politeness theorizing -- 5.3 Professional practice/training -- References -- Part I. Politeness in medical contexts -- Chapter 2. Learning to manage rapport in GP trainee encounters: A discursive politeness approach -- 1. Introduction -- 2. Background -- 2.1 Politeness in healthcare settings -- 2.2 Power dynamics: Doctor-patient interaction -- 2.3 Face and rapport management -- 2.4 Simulated interactions -- 3. Methodology -- 4. Data analysis -- 5. Discussion -- 6. Conclusion -- References -- Chapter 3. Team interaction in healthcare settings: Leadership, rapport-building and clinical outcomes in ad hoc medical teams -- 1. Introduction -- 2. Background -- 2.1 Team interaction in healthcare settings -- 2.2 Training to lead and manage rapport -- 2.3 Research into politeness phenomena in medical interaction -- 3. Data and methods -- 4. Analytical framework -- 4.1 Delegating tasks -- 4.2 Active listenership -- 4.3 Rapport management -- 5. Analysis -- 5.1 Delegation of tasks -- 5.2 Active listenership -- 6. Conclusions -- References -- Chapter 4. Take care of yourself: Negotiating moral and professional face in stroke rehabilitation -- 1. Introduction -- 2. Face, politeness and morality in health care discourse. |
| 505 8# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 3. The institutional ethos of stroke rehabilitation -- 4. Data context and analytical approach -- 5. Data analysis -- 5.1 The doctor and the good patient -- 5.2 The good patient and the occupational therapist -- 5.3 The good patient in question -- 5.4 Doing hope work -- 5.5 Hope work threatened -- 6. Conclusion -- Key to transcription conventions -- References -- Chapter 5. Politeness and relational work in novel digital contexts of healthcare communication -- 1. Introduction -- 2. The Health App -- 3. Data and method -- 4. Data analysis -- 5. Discussion and conclusion -- References -- Part II. Politeness in business and organisational contexts (including emails) -- Chapter 6. Managing rapport in team conflicts: Dealing with "the elephant in the room" -- 1. Introduction -- 2. Conflict in the workplace -- 3. Conflict and rapport management -- 4. The case -- 5. The conflicts -- 6. "The elephant in the room": Relational work in a conflict -- 6.1 Maintaining the conflict as invisible -- 6.2 Managing rapport and task -- 6.3 Letting face threats slide -- 6.4 Rapport enhancing relational work -- 6.5 "We should have talked": Conflict as relational work -- 7. Discussion -- 8. Conclusion -- References -- Chapter 7. Intercultural (Im)politeness: Influences on the way professional British Sign Language/English interpreters mediate im/polite language -- 1. Introduction -- 2. Background -- 2.1 Liaison interpreting -- 2.2 British Sign Language -- 2.3 (Im)politeness and rapport -- 2.4 Cross-cultural and intercultural research -- 2.5 Interpreting (Im)politeness -- 3. Method -- 3.1 Participants -- 3.2 Data generation -- 3.3 Analysis -- 4. Results -- 4.1 The environment -- 4.2 Consequence -- 4.3 Sophistication -- 4.4 Intention -- 4.5 Self-preservation -- 4.6 Visibility -- 4.7 Familiarity -- 5. Discussion -- 6. Conclusion -- References. |
| 505 8# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Chapter 8. Towards a folk pragmatics of call centre service encounters -- 1. Introduction: Folk pragmatics and stocks of interactional knowledge (SIKs) -- 2. Method -- 3. Call centre folk pragmatic theory -- 3.1 The three pillars -- 4. A brief analysis of an interaction -- 4.1 Let me finish, it's quite complicated -- 5. Conclusion -- References -- Chapter 9. "I always use the word please": The production and perception of English and Spanish workplace emails -- 1. Introduction -- 1.1 Motivation and objectives of study -- 1.2 Previous findings on English and Spanish directives -- 2. Methodology -- 2.1 The email corpus -- 2.2 The community of practice -- 2.3 The analysis of directive speech events -- 2.4 Collection of perception data -- 3. Results -- 3.1 Pragmalinguistic dimension -- 3.2 Cross-cultural dimension -- 3.3 Sociopragmatic dimension -- 3.4 Perception dimension -- 4. Conclusion -- References -- Appendix -- Chapter 10. "Music for your breakfast" relational work in a sole trader's intercultural business emails -- 1. Introduction -- 2. Self-disclosure and relational work -- 3. CMC cues and media sharing -- 4. Email data -- 5. Analysis -- 5.1 Media and cultural sharing -- 5.2 Reciprocal self-disclosure -- 5.3 CMC cues -- 6. Concluding remarks -- References -- Part III. Politeness in legal and security contexts -- Chapter 11. Judicial questioning: How context shapes facework strategies -- 1. Introduction -- 2. Past research on questioning and facework in courtrooms -- 3. Appellate judge questioning during oral argument -- 4. Small claims court judge questioning -- 5. Using "context" in future research on face and politeness -- 5.1 Politeness/face concepts as sensitizing tools -- 5.2 How context shapes politeness theorizing -- References -- Chapter 12. Keeping airports safe: The value of small talk -- 1. Introduction. |
| 505 8# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 2. The (linguistic) characteristics of small talk -- 3. Engaging with others in airport settings: Some fictional illustrations -- 4. The different types of "small talk" in airport settings -- 5. EIA behavioural detection programme -- 6. Comparing social engineering techniques with alternative covert elicitation techniques based on small talk -- 7. Small talk as a phatic veil for transactional work: Some closing observations -- References -- Chapter 13. The value of facework in crisis negotiation: With a focus on barricade situations -- 1. Introduction -- 1.1 Towards a linguistic toolkit of influencing strategies -- 1.2 The dataset -- 2. Initial contact -- 3. Acknowledging anxieties, sowing the seeds of an alternative future -- 4. Belief-worlds, want-worlds and intent-worlds -- 5. Influencing through (a temporary) connection -- 6. (Temporarily) seeing experiences in a new kind of way -- 7. Value of facework and other pragmatic concepts to crisis negotiators: A summary -- References -- Index. |
| 588 ## - SOURCE OF DESCRIPTION NOTE | |
| Source of description note | Description based on publisher supplied metadata and other sources. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Courtesy. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Politeness (Linguistics) Interpersonal relations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business etiquette. |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Grainger, Karen. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Jagodziński, Piotr. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Print version: |
| Main entry heading | Archer, Dawn |
| Title | Politeness in Professional Contexts |
| Place, publisher, and date of publication | Amsterdam/Philadelphia : John Benjamins Publishing Company,c2020 |
| International Standard Book Number | 9789027207425 |
| 797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN) | |
| Corporate name or jurisdiction name as entry element | ProQuest (Firm) |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Pragmatics and Beyond New Series |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=6274040">https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=6274040</a> |
| Public note | Click to View |
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