How to Survive Dental Performance Difficulties.
Brooks, Janine.
How to Survive Dental Performance Difficulties. - 1st ed. - 1 online resource (210 pages) - How To (Dentistry) Series . - How To (Dentistry) Series .
Intro -- Title Page -- Copyright Page -- Contents -- Foreword -- Acknowledgements -- Abbreviations -- Chapter 1 The basics of performance -- Introduction -- What is performance? -- What is poor performance? -- Fitness to practise -- Red door/green door -- References -- Further Reading -- Chapter 2 Background and contributory factors: how performance issues can arise -- Introduction -- Pressures on dentists -- Factors that underpin poor performance -- Health -- Clinical knowledge and expertise -- Environment/context -- Behavioural/attitudinal factors -- Patient factors -- Culture -- Climate -- Work-life balance -- Emotional state -- References -- Further Reading -- Chapter 3 Professionalism -- What is professionalism? -- What does professionalism encompass? -- How should a professional behave? -- Societal expectations of professionals -- Character -- Building blocks of character -- Ethical frameworks within which professionals operate -- How does character relate to professionalism? -- Tests of integrity -- Virtue ethics -- Honesty and dishonesty -- Nelsonian dishonesty -- Communication -- Criminal record, convictions and cautions -- Cautions -- Conditional discharges -- Scotland -- Protected conviction or caution -- References -- Further Reading -- Chapter 4 Regulation of dentistry and dental professionals -- Regulation -- General Medical Council -- General Pharmaceutical Council -- General Dental Council -- Registration -- NHS England -- Care Quality Commission -- Healthcare Inspectorate Wales -- Scotland -- Northern Ireland -- Regulation and Quality Improvement Authority -- Health and Social Care Board (HSCB) -- Professional Standards Authority -- Regulation of Dental Services Programme Board -- Health and Safety Executive -- Medicines and Healthcare Products Regulatory Agency -- Right-touch regulation -- References -- Organisation websites. Chapter 5 Organisations that play a supporting role -- Specialist indemnity providers -- Educational support -- Health Education England: Local Education and Training Boards -- Postgraduate dental deaneries -- NHS Education for Scotland -- NHS Wales -- Northern Ireland -- Committee of Postgraduate Dental Deans and Directors (COPDEND) -- Health support -- Dentists' Health Support Trust -- Practitioner Health Programme -- British Doctors and Dentists Group -- Sick Doctors Trust -- Mentoring/professional support -- Local Dental Committees -- Dental Mentors UK -- Advisory support -- National Clinical Assessment Service (NCAS) -- Health boards -- Practitioner Services Division -- Conclusion -- References -- Organisation websites -- Specialist indemnity providers -- Educational support -- Health support -- Mentoring/professional support -- Advisory support -- Professional organisations -- Chapter 6 The anatomy of a fitness to practise case -- Introduction -- Fitness to practise -- General Dental Council -- Fitness to practise process -- Interim Orders Committee -- Investigating Committee -- Practice Committees -- Professional Conduct Committee -- Professional Performance Committee -- Health Committee -- Sanctions -- Warning -- Reprimand -- Undertakings -- Conditions -- Suspension -- Erasure -- Convictions/cautions -- Analysis -- Most common findings -- Erasure -- Conclusion -- References -- Chapter 7 The registrant's journey, personal statements and case studies -- How it can begin -- The Hero's Journey -- Outline of the Hero's Journey -- Stages of the Hero's Journey -- Case studies -- Case study 1: general dental practitioner (known as XX) -- Case study 2: general dental practitioner (known as YY) -- Case study 3: general dental practitioner (known as ZZ) -- Case study 4: general dental practitioner -- Stages of change or grief. Taking a preventive approach -- References -- Resources -- Chapter 8 Building self-awareness and insight -- Self-awareness -- Insight -- Learning styles -- Activist (I'll try anything once) -- Theorist (does it make sense?) -- Pragmatist (there's always a better way) -- Reflector (let's not dive in, let's think about it) -- Tools to deepen self-awareness -- Myers-Briggs Type Indicator (MBTI) -- MBTI Distribution of Types -- Neuro-Linguistic Programming (NLP) -- Thomas-Kilmann Conflict Mode Instrument (TKI) -- Conclusion -- References -- Chapter 9 Tools that can help -- Enhanced CPD -- Personal development plan -- Peer review -- Professional discussion and dialogue -- Case studies and presentations -- Clinical audit -- Staff meetings -- Patient surveys (feedback) -- 360° multisource feedback -- Standards, national guidelines -- Working with a mentor -- Working with a coach -- Appendix A Personal development plan template -- Appendix B Patient engagement questionnaire -- Appendix C Influencing skills questionnaire - 360° colleague feedback -- References -- Chapter 10 Supporting colleagues who struggle -- Being non-judgemental -- Listening -- Paraphrasing -- Questioning -- Guiding -- Reflective practice/writing and learning -- The roots of reflective practice -- Reflective models -- Writing reflectively -- Working one to one -- Johari window -- Karpman triangle -- Cost-benefit analysis -- Force field analysis -- How to use force field analysis -- Advantages and disadvantages -- How can supporters use force field analysis? -- Neurological levels -- Distinguishing between behaviour and identity. -- Conclusion -- References -- Further Reading -- Reflective models -- Index -- EULA.
9781119255635
Dentistry-Standards.
Electronic books.
RK56 .B766 2018
617.6
How to Survive Dental Performance Difficulties. - 1st ed. - 1 online resource (210 pages) - How To (Dentistry) Series . - How To (Dentistry) Series .
Intro -- Title Page -- Copyright Page -- Contents -- Foreword -- Acknowledgements -- Abbreviations -- Chapter 1 The basics of performance -- Introduction -- What is performance? -- What is poor performance? -- Fitness to practise -- Red door/green door -- References -- Further Reading -- Chapter 2 Background and contributory factors: how performance issues can arise -- Introduction -- Pressures on dentists -- Factors that underpin poor performance -- Health -- Clinical knowledge and expertise -- Environment/context -- Behavioural/attitudinal factors -- Patient factors -- Culture -- Climate -- Work-life balance -- Emotional state -- References -- Further Reading -- Chapter 3 Professionalism -- What is professionalism? -- What does professionalism encompass? -- How should a professional behave? -- Societal expectations of professionals -- Character -- Building blocks of character -- Ethical frameworks within which professionals operate -- How does character relate to professionalism? -- Tests of integrity -- Virtue ethics -- Honesty and dishonesty -- Nelsonian dishonesty -- Communication -- Criminal record, convictions and cautions -- Cautions -- Conditional discharges -- Scotland -- Protected conviction or caution -- References -- Further Reading -- Chapter 4 Regulation of dentistry and dental professionals -- Regulation -- General Medical Council -- General Pharmaceutical Council -- General Dental Council -- Registration -- NHS England -- Care Quality Commission -- Healthcare Inspectorate Wales -- Scotland -- Northern Ireland -- Regulation and Quality Improvement Authority -- Health and Social Care Board (HSCB) -- Professional Standards Authority -- Regulation of Dental Services Programme Board -- Health and Safety Executive -- Medicines and Healthcare Products Regulatory Agency -- Right-touch regulation -- References -- Organisation websites. Chapter 5 Organisations that play a supporting role -- Specialist indemnity providers -- Educational support -- Health Education England: Local Education and Training Boards -- Postgraduate dental deaneries -- NHS Education for Scotland -- NHS Wales -- Northern Ireland -- Committee of Postgraduate Dental Deans and Directors (COPDEND) -- Health support -- Dentists' Health Support Trust -- Practitioner Health Programme -- British Doctors and Dentists Group -- Sick Doctors Trust -- Mentoring/professional support -- Local Dental Committees -- Dental Mentors UK -- Advisory support -- National Clinical Assessment Service (NCAS) -- Health boards -- Practitioner Services Division -- Conclusion -- References -- Organisation websites -- Specialist indemnity providers -- Educational support -- Health support -- Mentoring/professional support -- Advisory support -- Professional organisations -- Chapter 6 The anatomy of a fitness to practise case -- Introduction -- Fitness to practise -- General Dental Council -- Fitness to practise process -- Interim Orders Committee -- Investigating Committee -- Practice Committees -- Professional Conduct Committee -- Professional Performance Committee -- Health Committee -- Sanctions -- Warning -- Reprimand -- Undertakings -- Conditions -- Suspension -- Erasure -- Convictions/cautions -- Analysis -- Most common findings -- Erasure -- Conclusion -- References -- Chapter 7 The registrant's journey, personal statements and case studies -- How it can begin -- The Hero's Journey -- Outline of the Hero's Journey -- Stages of the Hero's Journey -- Case studies -- Case study 1: general dental practitioner (known as XX) -- Case study 2: general dental practitioner (known as YY) -- Case study 3: general dental practitioner (known as ZZ) -- Case study 4: general dental practitioner -- Stages of change or grief. Taking a preventive approach -- References -- Resources -- Chapter 8 Building self-awareness and insight -- Self-awareness -- Insight -- Learning styles -- Activist (I'll try anything once) -- Theorist (does it make sense?) -- Pragmatist (there's always a better way) -- Reflector (let's not dive in, let's think about it) -- Tools to deepen self-awareness -- Myers-Briggs Type Indicator (MBTI) -- MBTI Distribution of Types -- Neuro-Linguistic Programming (NLP) -- Thomas-Kilmann Conflict Mode Instrument (TKI) -- Conclusion -- References -- Chapter 9 Tools that can help -- Enhanced CPD -- Personal development plan -- Peer review -- Professional discussion and dialogue -- Case studies and presentations -- Clinical audit -- Staff meetings -- Patient surveys (feedback) -- 360° multisource feedback -- Standards, national guidelines -- Working with a mentor -- Working with a coach -- Appendix A Personal development plan template -- Appendix B Patient engagement questionnaire -- Appendix C Influencing skills questionnaire - 360° colleague feedback -- References -- Chapter 10 Supporting colleagues who struggle -- Being non-judgemental -- Listening -- Paraphrasing -- Questioning -- Guiding -- Reflective practice/writing and learning -- The roots of reflective practice -- Reflective models -- Writing reflectively -- Working one to one -- Johari window -- Karpman triangle -- Cost-benefit analysis -- Force field analysis -- How to use force field analysis -- Advantages and disadvantages -- How can supporters use force field analysis? -- Neurological levels -- Distinguishing between behaviour and identity. -- Conclusion -- References -- Further Reading -- Reflective models -- Index -- EULA.
9781119255635
Dentistry-Standards.
Electronic books.
RK56 .B766 2018
617.6