New Horizons in Patient Safety : Evidence-Based Core Competencies with Case Studies from Nursing Practice.
Hannawa, Annegret.
New Horizons in Patient Safety : Evidence-Based Core Competencies with Case Studies from Nursing Practice. - 1st ed. - 1 online resource (272 pages)
Intro -- Foreword -- List of Abbreviations -- Contents -- Preface -- Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication -- 1. Healthcare quality and patient safety - A global perspective -- 2. Myths and truths of human communication -- 3. Communication topics in healthcare quality and patient safety -- 4. Interpersonal communication: Challenges, processes, and issues -- 5. The Hannawa SACCIA typology: Five core competencies that constitute "safe communication" -- 6. Lessons from communication science -- Part II: Case studies across six stages of nursing practice -- Stage 1: Data collection -- Stage 2: Assessment/diagnosis -- Stage 3: Planning -- Stage 4: Active waiting -- Stage 5: Implementation -- Concluding thoughts -- Bibliography -- Index.
9783110454857
Communication in nursing.
Electronic books.
RT85.5 / .H36 2018
610.730289
New Horizons in Patient Safety : Evidence-Based Core Competencies with Case Studies from Nursing Practice. - 1st ed. - 1 online resource (272 pages)
Intro -- Foreword -- List of Abbreviations -- Contents -- Preface -- Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication -- 1. Healthcare quality and patient safety - A global perspective -- 2. Myths and truths of human communication -- 3. Communication topics in healthcare quality and patient safety -- 4. Interpersonal communication: Challenges, processes, and issues -- 5. The Hannawa SACCIA typology: Five core competencies that constitute "safe communication" -- 6. Lessons from communication science -- Part II: Case studies across six stages of nursing practice -- Stage 1: Data collection -- Stage 2: Assessment/diagnosis -- Stage 3: Planning -- Stage 4: Active waiting -- Stage 5: Implementation -- Concluding thoughts -- Bibliography -- Index.
9783110454857
Communication in nursing.
Electronic books.
RT85.5 / .H36 2018
610.730289