Human Factors in Healthcare : A Field Guide to Continuous Improvement.
Parush, Avi.
Human Factors in Healthcare : A Field Guide to Continuous Improvement. - 1st ed. - 1 online resource (203 pages) - Synthesis Lectures on Technology and Health Series . - Synthesis Lectures on Technology and Health Series .
Cover -- Copyright Page -- Title Page -- Contents -- Background to Human Factors in Healthcare -- 1.1 Healthcare Scenarios -- 1.1.1 A Simple Retrospective Case-Nurse in the Intensive Care Unit -- 1.1.2 A More Complex Retrospective Case -- 1.1.3 A Failed Case-in Retrospect -- 1.1.4 A Proactive Case -- 1.1.5 The Factors behind the Cases -- 1.2 We Need a Human Factors Perspective -- 1.2.1 Introducing Technology to Healthcare Adds Complexity -- 1.2.2 Human Factors can Contribute to Patient Safety and Medical Error Prevention -- 1.3 About the Book -- 1.3.1 Target Audience -- 1.3.2 A Different Kind of a Human Factors Book -- 1.3.3 Book Organization -- A Conceptual Framework -- About Human Factors Frameworks -- 2.1 Why Have a Framework? -- 2.2 Frameworks of Human Factors in Healthcare-A Review -- 2.2.1 The SEIPS Model-Systems Engineering Initiative for Patient Safety -- 2.2.2 Human Factors Engineering Paradigm -- 2.2.3 A Human Factors Framework for Analyzing Risk and Safety in Clinical Medicine -- 2.2.4 The FAA's Human Factors Analysis and Classification System (HFACS) -- 2.2.5 The WHO Human Factors Framework -- 2.2.6 The Food and Drug Administration Human Factors Framework -- 2.2.7 A Summary Comparative Table -- 2.3 Critique and Summary -- HF-MARC: -- 3.1 Overview -- 3.2 HF Conceptual Pyramid: Rationale -- 3.3 Methodological Process: Rationale -- 3.4 A Walk through the HF-MARC Framework -- 3.4.1 Map the Foundation Tier: People, Tasks, and Environments -- 3.4.2 The Moderating Tier: Assess the Fit and Recognize Emergent Factors -- 3.4.3 The Top Tier: Conclude about Performance and Outcomes -- 3.4.4 Interventions and Mitigations -- The Human Factors Field Guide -- Overview: A Human Factors Approach to Continuous Improvement -- 4.1 Recap of the framework, methodology, and a roadmap -- 4.2 The Sample Scenario -- Start the Process. 5.1 Determine Objectives and Scope of the Analysis -- 5.2 Use Checklists for the Mapping and Analyses -- 5.2.1 The Short Mapping Checklist -- 5.2.2 The Detailed Checklist -- 5.3 Choose the Checklist for the Analysis -- Map the Context -- 6.1 People -- 6.1.1 Which Populations and Segments are Relevant to the Analysis -- 6.1.2 Persona -- 6.2 Missions, Goals, and Tasks -- 6.2.1 Task Analysis: Map the Inter-relations between the Tasks -- 6.2.2 Task Analysis Implications to Severity Ratings -- 6.2.3 Task Flow Mapping -- 6.3 Physical Environment -- 6.3.1 Space and Layout -- 6.3.2 Artifact and Device Locations and Access -- 6.3.3 Ambient Conditions -- 6.3.4 Human-Machine Interface -- 6.3.5 Mapping Human-machine Interface Using the Detailed Checklist -- 6.4 Human environment -- 6.5 Interim Brief #1 -- Assess Fit -- 7.1 A Brief Overview of Some Relevant Human Capabilities and Limitations -- 7.2 Assessment Criteria -- 7.3 People and Tasks -- 7.3.1 The People Perspective -- 7.3.2 The Task Perspective -- 7.4 Physical Environment -- 7.4.1 Space and Layout -- 7.4.2 Location of Artifacts and Devices -- 7.4.3 Ambient Conditions -- 7.5 Device Usability -- 7.6 Human Environment -- 7.6.1 Groups and Teams -- 7.6.2 Organizations, Climates, and Cultures -- 7.6.3 Rules, Regulations, and Policies -- Interim Findings: Problems of Fit -- 8.1 List of the Fit Problems by Factors -- 8.2 Problem Severity -- Recognize Emergent Factors -- 9.1 Developments that May Influence the Performance and Outcomes -- 9.2 Emergent Environmental Factors -- 9.2.1 Workload -- 9.2.2 Distractions and Interruptions -- 9.3 Emergent Human Factors -- 9.3.1 Mental and Physical Workload -- 9.3.2 Discomfort -- 9.3.3 Fatigue and Loss of Vigilance -- 9.3.4 Stress -- 9.3.5 Stress, Fatigue, and Loss of Vigilance-A Synthesis -- 9.4 Summary of Emergent Factors -- 9.5 Interim Brief #2. Conclude: Performance and Outcomes -- 10.1 The Most Influential Factors -- 10.1.1 Scope According to Validity and Relevance -- 10.1.2 Identify the Most Influential Factors -- 10.2 Performance and Outcomes: How are they different? -- 10.2.1 Performance: Effectiveness, Human Error, and Efficiency -- 10.2.2 Outcomes: Factual, Likely, and Desired -- Interventions and Mitigations -- 11.1 Granularity of the recommendations -- 11.2 Intervention and Mitigation Strategic Goals -- 11.3 Prioritize the Interventions Using a Tradeoff Analysis -- 11.4 Final Brief #3 -- This is Not the End -- Appendix A: The Detailed Checklist -- Appendix B: Fully Analyzed Sepsis Management Scenario -- References and Resources -- Author Biographies.
9783031016028
Medical errors--Prevention.
Electronic books.
QH324.2-324.25
610.289
Human Factors in Healthcare : A Field Guide to Continuous Improvement. - 1st ed. - 1 online resource (203 pages) - Synthesis Lectures on Technology and Health Series . - Synthesis Lectures on Technology and Health Series .
Cover -- Copyright Page -- Title Page -- Contents -- Background to Human Factors in Healthcare -- 1.1 Healthcare Scenarios -- 1.1.1 A Simple Retrospective Case-Nurse in the Intensive Care Unit -- 1.1.2 A More Complex Retrospective Case -- 1.1.3 A Failed Case-in Retrospect -- 1.1.4 A Proactive Case -- 1.1.5 The Factors behind the Cases -- 1.2 We Need a Human Factors Perspective -- 1.2.1 Introducing Technology to Healthcare Adds Complexity -- 1.2.2 Human Factors can Contribute to Patient Safety and Medical Error Prevention -- 1.3 About the Book -- 1.3.1 Target Audience -- 1.3.2 A Different Kind of a Human Factors Book -- 1.3.3 Book Organization -- A Conceptual Framework -- About Human Factors Frameworks -- 2.1 Why Have a Framework? -- 2.2 Frameworks of Human Factors in Healthcare-A Review -- 2.2.1 The SEIPS Model-Systems Engineering Initiative for Patient Safety -- 2.2.2 Human Factors Engineering Paradigm -- 2.2.3 A Human Factors Framework for Analyzing Risk and Safety in Clinical Medicine -- 2.2.4 The FAA's Human Factors Analysis and Classification System (HFACS) -- 2.2.5 The WHO Human Factors Framework -- 2.2.6 The Food and Drug Administration Human Factors Framework -- 2.2.7 A Summary Comparative Table -- 2.3 Critique and Summary -- HF-MARC: -- 3.1 Overview -- 3.2 HF Conceptual Pyramid: Rationale -- 3.3 Methodological Process: Rationale -- 3.4 A Walk through the HF-MARC Framework -- 3.4.1 Map the Foundation Tier: People, Tasks, and Environments -- 3.4.2 The Moderating Tier: Assess the Fit and Recognize Emergent Factors -- 3.4.3 The Top Tier: Conclude about Performance and Outcomes -- 3.4.4 Interventions and Mitigations -- The Human Factors Field Guide -- Overview: A Human Factors Approach to Continuous Improvement -- 4.1 Recap of the framework, methodology, and a roadmap -- 4.2 The Sample Scenario -- Start the Process. 5.1 Determine Objectives and Scope of the Analysis -- 5.2 Use Checklists for the Mapping and Analyses -- 5.2.1 The Short Mapping Checklist -- 5.2.2 The Detailed Checklist -- 5.3 Choose the Checklist for the Analysis -- Map the Context -- 6.1 People -- 6.1.1 Which Populations and Segments are Relevant to the Analysis -- 6.1.2 Persona -- 6.2 Missions, Goals, and Tasks -- 6.2.1 Task Analysis: Map the Inter-relations between the Tasks -- 6.2.2 Task Analysis Implications to Severity Ratings -- 6.2.3 Task Flow Mapping -- 6.3 Physical Environment -- 6.3.1 Space and Layout -- 6.3.2 Artifact and Device Locations and Access -- 6.3.3 Ambient Conditions -- 6.3.4 Human-Machine Interface -- 6.3.5 Mapping Human-machine Interface Using the Detailed Checklist -- 6.4 Human environment -- 6.5 Interim Brief #1 -- Assess Fit -- 7.1 A Brief Overview of Some Relevant Human Capabilities and Limitations -- 7.2 Assessment Criteria -- 7.3 People and Tasks -- 7.3.1 The People Perspective -- 7.3.2 The Task Perspective -- 7.4 Physical Environment -- 7.4.1 Space and Layout -- 7.4.2 Location of Artifacts and Devices -- 7.4.3 Ambient Conditions -- 7.5 Device Usability -- 7.6 Human Environment -- 7.6.1 Groups and Teams -- 7.6.2 Organizations, Climates, and Cultures -- 7.6.3 Rules, Regulations, and Policies -- Interim Findings: Problems of Fit -- 8.1 List of the Fit Problems by Factors -- 8.2 Problem Severity -- Recognize Emergent Factors -- 9.1 Developments that May Influence the Performance and Outcomes -- 9.2 Emergent Environmental Factors -- 9.2.1 Workload -- 9.2.2 Distractions and Interruptions -- 9.3 Emergent Human Factors -- 9.3.1 Mental and Physical Workload -- 9.3.2 Discomfort -- 9.3.3 Fatigue and Loss of Vigilance -- 9.3.4 Stress -- 9.3.5 Stress, Fatigue, and Loss of Vigilance-A Synthesis -- 9.4 Summary of Emergent Factors -- 9.5 Interim Brief #2. Conclude: Performance and Outcomes -- 10.1 The Most Influential Factors -- 10.1.1 Scope According to Validity and Relevance -- 10.1.2 Identify the Most Influential Factors -- 10.2 Performance and Outcomes: How are they different? -- 10.2.1 Performance: Effectiveness, Human Error, and Efficiency -- 10.2.2 Outcomes: Factual, Likely, and Desired -- Interventions and Mitigations -- 11.1 Granularity of the recommendations -- 11.2 Intervention and Mitigation Strategic Goals -- 11.3 Prioritize the Interventions Using a Tradeoff Analysis -- 11.4 Final Brief #3 -- This is Not the End -- Appendix A: The Detailed Checklist -- Appendix B: Fully Analyzed Sepsis Management Scenario -- References and Resources -- Author Biographies.
9783031016028
Medical errors--Prevention.
Electronic books.
QH324.2-324.25
610.289