The Exchange : A Bold and Proven Approach to Resolving Workplace Conflict.
Dinkin, Steven.
The Exchange : A Bold and Proven Approach to Resolving Workplace Conflict. - 1st ed. - 1 online resource (134 pages)
Front Cover -- Contents -- The Authors -- Acknowledgments -- Chapter 1 - A Different Approach to Resolving Workplace Disputes -- Chapter 2 - How The Exchange Works: A Case Study -- Chapter 3 - Getting Ready -- Chapter 4 - Holding Private Meetings -- Chapter 5 - Developing an Issue List -- Chapter 6 - Stage III: Conducting the Joint Meeting -- Chapter 7 - Problem Solving: Building a Solution Together -- Chapter 8 - Culture, Diversity, and Other Things That Matter -- Chapter 9 - Making the Most of The Exchange in Your Organization -- Chapter 10 - Using The Exchange with the People and Organizations You Serve -- Chapter 11 - About The Exchange and Its Creators -- Back Cover.
This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.
9781466503021
Interpersonal conflict - Prevention.
Electronic books.
HD42.D565 2011
658.3145
The Exchange : A Bold and Proven Approach to Resolving Workplace Conflict. - 1st ed. - 1 online resource (134 pages)
Front Cover -- Contents -- The Authors -- Acknowledgments -- Chapter 1 - A Different Approach to Resolving Workplace Disputes -- Chapter 2 - How The Exchange Works: A Case Study -- Chapter 3 - Getting Ready -- Chapter 4 - Holding Private Meetings -- Chapter 5 - Developing an Issue List -- Chapter 6 - Stage III: Conducting the Joint Meeting -- Chapter 7 - Problem Solving: Building a Solution Together -- Chapter 8 - Culture, Diversity, and Other Things That Matter -- Chapter 9 - Making the Most of The Exchange in Your Organization -- Chapter 10 - Using The Exchange with the People and Organizations You Serve -- Chapter 11 - About The Exchange and Its Creators -- Back Cover.
This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.
9781466503021
Interpersonal conflict - Prevention.
Electronic books.
HD42.D565 2011
658.3145