Total Quality Management.

By:

Bhat, K. Shridhara

Material type: Text

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781642876383

Subject(s):

Total quality management

Genre/Form:

Electronic books.

Additional physical formats: Print version:: Total Quality ManagementLOC classification:

HD62.15.B43 2010

Online resources:

Click to View

Contents:

COVER -- CONTENTS -- Introduction to Quality -- Managing Quality . -- Quality Management Philosophies -- Managing for Quality and High Performance -- Focussing on Customers -- Leadership and Strategic Planning for TQM -- Human Resource Development and Management for TQM -- Process Management -- Tools for Process Management -- Measurement and Strategic Information Management for TQM -- Organising for TQM -- Building and Sustaining Total Quality Organisation -- Quality Assurance and Control -- Statistical Process Control -- Reliability and Maintenance -- Just-In-Time Systems -- Benchmarking -- Business Process Reengineering -- Supply Chain Management -- Total Quality Management in Services -- World Class Manufacturing -- [A] Quality Snapshots -- [B] Case Analysis -- [C] Case Illustrations -- [D] Case Study Exercises -- Appendix -- Index.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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