Supply Chain Metrics That Matter.

Cover -- Title Page -- Copyright -- Contents -- Foreword -- Preface -- Acknowledgments -- Chapter 1 Starting the Journey -- Meet Joe -- Setting Metrics Targets -- The Journey -- Conquering the Effective Frontier -- The Efficient Organization Is Not the Most Effective -- Moving to the Next Level on the Effective Frontier -- Rethinking Metrics: Using Technology to Manage the Organization in the Information Age -- Improving Performance -- Agility -- Evolution -- Conclusion -- Notes -- Chapter 2 Managing Metrics on the Effective Frontier -- The Connection of Metrics to the Business Strategy -- Managing Metrics as a Complex System -- Using the Metrics Maturity Model to Drive Change -- Stage 1: Isolated Programs -- Stage 2: Functional Metrics -- Stage 3: Aligned Metrics to Drive Strength -- Stage 4: Balanced Metrics to Actualize Strategy -- Stage 5: Resilient Metrics to Withstand Market Shifts -- Who Does It Best? Who Is the Most Resilient? -- Use of Horizontal Processes to Improve Resiliency -- Aligning on Asset Strategies -- Managing Change -- Conclusion -- Notes -- Chapter 3 Using Value Network Strategies to Move to the Next Level on the Frontier -- Managing What You Can't Control -- Building Effective Networks with Trading Partners -- Case Studies of Value Networks -- Withstanding Economic Downturns -- Aligning the Team for Action -- Building the Guiding Coalition -- Educating the Organization to Take the First Step -- Aligning with the Leadership Team -- Some Background on Joe's Team: Changing Mental Models -- Conclusion -- Notes -- Chapter 4 A Strategy Session on Managing Value Networks -- Addressing Organizational Tensions -- Meet the Team -- Getting Ready for the Workshop -- The Strategy Day -- The Journey: Becoming Market-Driven -- Risk Management: A Catalyst for Driving Balance and Resiliency? -- Defining Risk Management in the Value Network.

Can Corporate Social Responsibility Be an Impetus to Drive Alignment and Build Market-Driven Value Networks? -- Sales and Operations Planning to Drive Balance and Resiliency -- Moving to the Next Level of the Effective Frontier -- Conclusion -- Notes -- Chapter 5 What Drives Value in the Value Network?: Industry Progress in Consumer Value Chains -- The Questions -- Leveling the Playing Field -- The Supply Chain Index -- The Consumer Value Chain Journey -- Shift in Power -- Consumer Packaged Goods -- Food and Beverage -- Chemical -- Wrapping Up the Strategy Workshop -- Conclusion -- Notes -- Chapter 6 What Drives Value in the Value Network?: Industry Progress in the Health-Care Value Chain -- What Is Value? -- Who Is the Customer? -- Where Are We Headed? -- The Health-Care Value Chain -- Hospitals -- Rethinking the Value of Procurement in Hospitals -- Progress on the Effective Frontier -- Economies of Scale -- Pharmaceutical Industry -- State of the Industry -- Medical Device Manufacturers -- Conclusion -- Notes -- Chapter 7 What Drives Value in the Value Network?: Industry Progress in the Industrial Value Chain -- Understanding the Industrial Value Network -- Overview of the Industrial Value Network -- High-Tech and Electronics -- Profitability: Building Resilient Supply Chains -- Index for High-Tech and Electronics -- High-Tech Orbit Charts -- Semiconductor Industry -- Semiconductor Index -- Progress of the Semiconductor Industry by Company Size -- Conclusion -- Notes -- Chapter 8 What Drives Value in the Value Network?: Industry Progress in the Automotive Value Chain -- Automotive Progress on the Index -- Review of the Automotive Industry -- Progress in the Automotive Industry on the Effective Frontier -- Summary -- Auto Suppliers and Contract Manufacturers -- Moving Forward with Project Orbit -- Notes -- Chapter 9 The Smoke Clears -- Reflections.

Joe's Story -- Reflections -- Appendix: The Methodology -- About the Author -- Index -- EULA.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.