Integrated Business Transformation : Maximizing Value by Connecting Strategy to Key Capabilities.

Cover -- Half Title Page -- Title Page -- Copyright Page -- Contents -- Foreword -- Preface -- Part I: Consulting Approach -- Chapter 1 Alberto Pérez La Rotta: "My Life and My Philosophy" -- Chapter 2 Integrated Business Transformation: Consulting Foundation and Approach -- Integrated Business Transformation -- Connected System: Organization-Environment -- Competent Consciousness -- The Formative Phase: Phase I -- The Normative Phase: Phase II -- The Integrative Phase: Phase III -- Organizational Learning -- Transformational Growth -- Chapter 3 How Do We Do It? Our Consulting Method -- The Organization as an Open System -- The System's Nature -- Systems Thinking -- The System and Organization's Purpose -- Integrated Business Transformation Process and Key Questions -- Strategic Redefinition -- Key Questions -- Definition of the New Value Proposition for the Market -- Key Questions -- Consciousness and Acceptance of the Transformation Implications -- Key Questions -- Connection of Key Capabilities to the Strategy -- Key Questions -- Development of Abilities and Behaviors -- Key Questions -- Measurement and Follow-up -- Key Questions -- Part II: Success Stories - Integrated Business Transformation -- Chapter 4 Integrated Business Transformation: Success Stories -- Success Story #1 Achieving Consistency in Value Delivery in the Midst of Diversity -- Strategic Redefinition and New Value Proposition for the Market -- Connection of Key Capabilities to the Strategy -- Development of Abilities and Behaviors -- Measurement and Follow-up -- Success Story #2 Achieving Differentiation with a New Business Model -- Strategic Redefinition -- Definition of the New Value Proposition for the Market -- Consciousness and Acceptance of the Transformation Implications -- Connection of Key Capabilities to the Strategy -- Development of Abilities and Behaviors.

Measurement and Follow-up -- Success Story #3 Creating and Recreating a Competitive Advantage through Time -- Strategic Redefinition -- Definition of the New Value Proposition for the Market -- Consciousness and Acceptance of the Transformation Implications -- Connection of Key Capabilities to the Strategy -- Development of Abilities and Behaviors -- Measurement and Follow-up -- Stage I Results -- Stage II Results -- Stage III Results -- Stage IV Results -- Success Story #4 Growing in a Mature Market -- Strategic Redefinition and Definition of the New Value Proposition for the Market -- Connection of Key Capabilities to the Strategy -- Development of Abilities and Behaviors -- Measurement and Follow-up -- Feedback -- Success Story #5 Reinventing the Customer Experience -- Strategic Redefinition -- Definition of the New Value Proposition for the Market -- Consciousness and Acceptance of the Transformation Implications -- Connection of Key Capabilities to the Strategy -- Development of Abilities and Behaviors -- Measurement and Follow-up -- Feedback -- Notes -- Bibliography and Suggested Readings -- Index.

Drawing upon a model developed over 25 years of experience and successfully taught for many years at his company Wilson Learning, Alberto Pérez La Rotta presents a comprehensive and replicable approach to integrated business transformation that synchronizes natural human behavior with the needs of leadership, sales, customers, and teams.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.