Smart Technologies for Smart Nations : Perspectives from the Asia-Pacific Region.

Intro -- Contents -- Part I: Technologies in Service -- Chapter 1: Digital Banking for Alleviating Rural Poverty in Indonesia: Some Evidences -- 1.1 Introduction -- 1.2 Background -- 1.2.1 Unbanked Population -- 1.2.2 Microcredit and Micro-entrepreneurs in Indonesia -- 1.2.3 State of the Banking Industry in Indonesia -- 1.2.4 Contribution to the Indonesian Banking System -- 1.2.5 Mobile Banking in Practice -- 1.2.6 Other Digital Banking Practices -- 1.3 Market Analysis in Indonesia -- 1.3.1 Methodology -- 1.4 Discussion -- 1.5 Conclusion -- References -- Chapter 2: Tax Compliance and International Cultural Factors: A Multilevel Empirical Study -- 2.1 Introduction -- 2.2 Background and Research Questions -- 2.2.1 The Hofstede Study -- 2.2.2 Control Variables: Gross Domestic Product Per Capita, Demographic Variables -- 2.3 Data and Methodology -- 2.4 Results -- 2.4.1 With GDP Per Capita and Demographic Variables as Control Variables -- 2.5 Conclusion -- 2.6 Future Trends -- References -- Chapter 3: Are Values of Managers Associated with the Tasks They Perform? A Transnational Level Empirical Analysis -- 3.1 Introduction -- 3.2 Theoretical Background -- 3.2.1 Human Values -- 3.2.2 Firm Size -- 3.2.3 Controls -- 3.3 Data and Method -- 3.4 Results and Discussion -- 3.5 Future Trends -- 3.6 Conclusion -- References -- Chapter 4: Indonesian Retail Market Analysis Using Frequent Pattern Data Mining -- 4.1 Introduction -- 4.2 Background -- 4.2.1 Use of Data Mining in Business -- 4.2.2 Use of Association Rule Mining in Market Basket Analysis -- 4.3 Methodology -- 4.3.1 Dataset and Conversion Process -- 4.4 Analysis Result -- 4.5 Conclusion -- References -- Chapter 5: Measurement and Evaluation of Service Productivity: A Holistic Approach -- 5.1 Introduction -- 5.2 Reasons for Productivity Analysis in Service Organisations.

5.3 Classification of Service Functions/Activities -- 5.4 Characteristics of Service Functions -- 5.5 Measurement and Evaluation of Service Productivity -- 5.5.1 Productivity Measures of Service Characteristics -- 5.6 Productivity Measurement and Evaluation Methods -- 5.6.1 Development of Operation-Based and Quality-Based Service Productivity Measures -- 5.6.2 Relationship of QSPM and OSPM with Operation- and Quality-Based Objectives (OO and QO) of a Service -- 5.7 Conclusion -- References -- Chapter 6: Web 2.0 Technologies and Indian IT Service Companies: An Impact Analysis -- 6.1 Introduction -- 6.2 Literature Review -- 6.3 Methodology -- 6.3.1 Sampling Frame -- 6.4 Analysis and Results -- 6.5 Conclusions and Further Research -- References -- Part II: Technologies in Education -- Chapter 7: The Era of the Global Intern? Business Undergraduates´ Perceptions of International Internships at a Foreign Univer... -- 7.1 Introduction -- 7.2 Background -- 7.3 Skills Gap in Developing Nations Across ASEAN -- 7.3.1 Skills Gap Across ASEAN -- 7.3.2 Skills Gap in Vietnam -- 7.4 International Internships -- 7.4.1 A Solution to the Skills Gap? -- 7.4.2 Issues and Controversies -- 7.5 Solutions and Recommendations -- 7.6 Future Trends and Conclusion -- References -- Chapter 8: Building and Maintaining Relationships in a Global Education Context -- 8.1 Introduction -- 8.2 Background -- 8.3 Research Method Overview -- 8.4 Research Findings -- 8.4.1 Factors in Building and Maintaining Agent Relationships -- 8.4.2 Major Findings -- 8.5 Future Trends -- 8.5.1 Future Research Opportunities -- 8.6 Conclusion -- References -- Chapter 9: Educational Evolution: A Review of MOOCs in Institutes of Higher Education -- 9.1 Introduction -- 9.2 Literature Review -- 9.2.1 Massive Open Online Courses (MOOCs) -- 9.2.2 Current Use of MOCCs in Universities -- 9.3 Findings.

9.3.1 Measuring the Success of MOOCs -- 9.3.2 Future Hold for MOOCs -- 9.4 Conclusion -- 9.4.1 Recommendations -- 9.4.1.1 Institutional Reputation -- 9.4.1.2 Pedagogical Implications -- References -- Chapter 10: Innovation in a Geographically Distributed Environment: Interrelationship of Organisational Learning and Knowledge... -- 10.1 Introduction -- 10.2 Background -- 10.3 Integrating Model -- 10.3.1 Learning Phenomenon and Organisational Knowledge -- 10.3.2 Learning Individual, Collective and the Organisation -- 10.3.3 Empowerment, Self-support and Knowledge -- 10.3.4 Organisational Knowledge and Learning Through Practice -- 10.3.5 Organisational Learning and Knowledge Causing Innovation at Distributed Environment -- 10.3.6 Implication to Organisational Innovation -- 10.4 Conclusion -- 10.5 Implications for Future Research -- References -- Part III: Technologies in Improving Work Environment -- Chapter 11: Selection of Alternate Work Systems to Improve Occupational Health of Indian Construction Workers: A Design of Exp... -- 11.1 Introduction -- 11.2 Background -- 11.3 Study Methodology -- 11.4 Results and Discussion -- 11.5 Conclusion -- 11.6 Scope of Future Work -- References -- Chapter 12: Hospital Appointment Scheduling in Presence of Walk-ins and Emergency Arrivals -- 12.1 Introduction -- 12.2 Background -- 12.2.1 Appointment Rules -- 12.2.2 Sequencing Rules -- 12.2.3 Methodologies for Analysing the Performance of Appointment Systems -- 12.2.3.1 Queueing Theoretic Analysis -- 12.2.3.2 Simulation Modelling and Analysis -- 12.3 Problem Description and Formulation -- 12.4 Simulation of the Representative Appointment System -- 12.4.1 Model Conceptualization, Data Collection and Analysis -- 12.4.2 Model Translation, Verification and Validation -- 12.4.3 Analysis of Different Scheduling Rules -- 12.4.3.1 Sequencing Rules.

12.4.3.2 Appointment Rules -- 12.5 Results and Discussion -- 12.6 Concluding Remarks and Scope for Future Research Work -- References -- Chapter 13: Improving Occupational Health of Indian Construction Workers: A Biomechanical Evaluation Approach -- 13.1 Introduction -- 13.2 Background -- 13.3 Problem Definition and Research Issues -- 13.4 Study Methodology -- 13.5 Results and Discussion -- 13.6 Conclusion -- References -- Chapter 14: Cleansing Industrial Pollution: An Eco-friendly Approach -- 14.1 Introduction -- 14.2 Objectives of the Study -- 14.3 Methodology -- 14.4 Findings -- 14.5 Afforestation Program -- 14.5.1 Selection of Types of Trees for Plantation -- 14.6 Conclusion -- References -- Index.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.