E-Enabled Operations Management.

Intro -- Table of Contents -- Title -- Copyright -- Preface -- PART 1: Modeling of Business Structures -- 1: System Approach to Business Operations and Information Engineering -- 1.1. System approach to conduct business operations -- 1.2. Information engineering -- 1.3. System approach to describing inventory-controlled storage -- 2: Business Modeling by Process and Management Applications -- 2.1. Process definition and control -- 2.2. Process modeling in perspective -- 2.3. Management by process -- 3: Business Models: Control Models, Flow Models, Organization Models, Function Models -- 3.1. Organizational structure as a blueprint for information systems -- 3.2. Business models -- 3.3. Aris-toolset: a software-toolset: a software package for business modeling -- 3.4. Supply-chain operations reference modeling -- PART 2: Managerial Concepts and Software Packages in Perspective -- 4: From Materials Requirement Planning (MRP) to Enterprise Resource Planning (ERP) Concepts and the Associated Software Packages (PICS and COPICS of IBM to ERP-Labeled Packages) -- 4.1. From MRP to ERP concepts -- 4.2. Inventory control system -- 4.3. Manufacturing resource planning -- 4.4. The just-in-time concept -- 4.5. Customer order decoupling point -- 4.6. Contrasting the various control concepts -- 5: Specific Features of ERP Packages -- 5.1. Featuring ERP philosophy of software packages -- 5.2. ERP-tagged software packages for managing business processes available in the marketplace -- 5.3. Function capabilities of the SAP CRM package -- 5.4. Reference control model of a manufacturing firm -- 5.5. Finance reference control model -- PART 3: Beyond ERP Packages: the E-Enabled Enterprise -- 6: Change in Business Processes Induced by E-Commerce and E-Business -- 6.1. General considerations for approaching the digital economy -- 6.2. Change in business structures.

6.3. Microeconomic approach to the digital economy -- 6.4. E-commerce -- 6.5. Changes in business processes induced by e-enabled business operations -- 6.6. Online auction process -- 6.7. E-commerce, sales chains and ROI -- 7: Control Parameters for E-Enabled Supply Chain -- 7.1. Collaborative planning, forecasting and replenishment -- 7.2. Control parameters for e-enabled supply chain -- 7.3. The bullwhip effect -- 8: Integration of ERP Processes with E-Commerce and E-Business Patterns -- 8.1. Information system architecture and business processes -- 8.2. Business workflows and information system architecture -- 8.3. Integration of ERP processes with e-commerce and e-business -- 9: Roles of Information Technologies for Making Business Models Flexible -- 9.1. Information technologies: engine of change -- 9.2. Approach to the specific functions of virtual collaborative context -- 9.3. Applications of portals -- PART 4: Critical Business Functions for E-Enabled Operations Management -- 10: Logistics -- 10.1. Logistics in perspective -- 10.2. Logistics and hierarchical layers of management within the framework of supply chain management -- 10.3. Information system for e-logistics -- 10.4. Logistics flow process management: logistics performance indicators -- 10.5. Location analysis of warehouses and transportation -- 10.6. Reverse logistics: cash from trash and environmental issues -- 11: Sourcing and Physical Distribution -- 11.1. Sourcing policy -- 11.2. Physical distribution policy -- 12: Quantitative Quality Management -- 12.1. ISO 9000 standards: impact upon business operations -- 12.2. Acceptance testing -- 12.3. Operating characteristic curve -- 12.4. Average outgoing quality -- 12.5. Terms used in an acceptance plan for attributes -- PART 5: Case Studies -- 13: Case Studies: Hellas Corporation and the E-Enabled Car Industry.

13.1. Hellas Corporation case study -- 13.2. The e-enabled car industry -- Index -- End User License Agreement.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.